The order confirmation e-mail automatically sent from our store may not be delivered or may be in the spam folder due to an error in entering the customer's e-mail address or security settings (spam). If you cannot receive the automatic order confirmation email, please check it again, correct it, or set it so that you can receive our email domain (@fish-hook.jp) and then send it again.

Please follow the steps below to reissue your password. Select [My Account] from the menu bar at the top of the store. Next, click [Forgot your password?] at the bottom of the login button. ] to reset your password and log in again.

We have set up Contact Us at the bottom of the website, so please contact us from there.

Regular holidays are Saturdays, Sundays and public holidays in the business form specializing in mail order. We are shipping from Monday. In addition, due to the characteristics of mail order, we accept orders 24 hours a day, 365 days a year.

Fish Hook will start as an online specialty fishing tackle and outdoor gear store. In the near future, we will prepare a shop where you can relax and feel the hospitality unique to Japan. Please look forward to it.